FAQ

FAQ

Can we see a sample of your garment?

Yes, you can! Please drop us a call or email and we will arrange delivery to your place. Alternatively, feel free to drop us a visit at our office showroom. Do let us know in advance if you’re planning to visit us so we can arrange a smooth viewing for you.

How is your Quality Assurance?

Every item has passed through a series of international tests and internal QA checks before leaving our doors to reach you. Sweet final touch, imagine our Directors checking your one piece jacket to see if the collar is optimized enough to ensure you look smart wearing it?

How fast can we receive our order?

Orders for our ready-stock products are dispatched within 1 – 2 days upon receipt of Purchase Order (2 – 3 days for PPE). Orders requiring additional designs such as sewing of reflective trims, company logo embroidery / printing, or customized name tags will need extra lead time proportional to the ordered quantity.

Ideally, we aim to dispatch all orders within 3 – 5 days, except for custom manufacturing projects. However, there may be unavoidable cases of delay due to variable factors. If you need urgent delivery, please call us at (+65) 6877 2441 and we will do our best to accommodate your request.

Is there any minimum order for delivery?

There is no minimum order. We do our best to always deliver for free, island-wide.

What if standard sizes can’t fit me?

We provide alteration and made-to-measure services. Please let us know the alteration requested or feel free to drop by our office to get yourself measured. Do note that these requests would require extra time and investment.

What if we are looking for a special uniform that we can’t find in your website?

We will be excited to be a part of your special project and offer you our custom manufacturing service! Feel free to email us at sales@increscosafety.com or call us at (+65) 6877 2441 and we will be happy to assist you.

What if we are not sure of which items to choose?

Please email us at sales@increscosafety.com or call us at (+65) 6877 2441. We will be happy to listen to your requirement and assist you!